Legal
Privacy Policy
Who we are
Protocade provides done-for-you customer support and email marketing services for peptide and research-use-only compound brands. This policy describes how we handle information collected through this website.
What we collect
If you submit the audit request form, we collect the details you provide — such as your name, brand, store URL, order volume, email platform, email address, and any message you include. We may also collect basic, non-identifying analytics about how visitors use the site.
How we use it
We use the information you submit solely to respond to your inquiry, prepare your audit, and communicate with you about our services. We do not sell your information.
Sharing
We share information only with service providers that help us operate (for example, email and scheduling tools), and only as needed to provide the service you requested, or where required by law.
Data retention
We retain inquiry information for as long as needed to follow up and for our legitimate business records, then delete it on request.
Your choices
You can ask us to access, correct, or delete the information you've submitted at any time by contacting us.
Contact
Questions about this policy? Email [email protected].